Powers of data magnitude

Powers introIn their 1977 short film Powers of 10, Charles and Ray Eames demonstrate that different kinds of understanding are possible at different orders of magnitude. When designing data-driven systems, it is crucial to analyse data at the human scale as well as at the mass aggregate scale.

Today we have a model for understanding data at different levels of magnitude: Google Maps. We can zoom in and out of geography, and are able to distinguish and analyse continents with a level of detail appropriate for the scale. That does not include minutiae such as streets, houses and parks. In that frame, we can identify data that is grouped at the level of Europe, Africa and so on – and we do not require more complex insights at that level. We zoom in to distinguish features such as cities and their geospatial relationships. We are able to orient ourselves with more and more levels of granularity, or we can zoom out again to get a sense of the overall picture.

At the human scale, there is a very different requirement of data mapping than there is at a global scale. As such, the notion of ‘zooming in’ provides a very good metaphor for how we should design intelligent data systems.

Data is not only stored in the cloud, it is also analysed in the cloud. Smart IoT systems use Big Data filtering, create ontologies and classifications in order to make sense of that data, consider the context of data usage and use AI to train systems to recognise patterns in data. The wealth of aggregate data accumulated by the Allternet provides, in itself, opportunities for understanding at a high level of analysis, but that analysis may not be relevant at the human scale.

In order for ‘Internet of Things’ projects to be validated, it is essential to run pilots deploying agent-driven applications. In this way, it will be possible to test, for instance, a ‘System of Systems’ in physical space, in relation to a scale comprehensible and useful to the people using the devices within that system. In this way, these projects and systems are contextualised and understood within the broader Allternet space.

There are those who advocate creating a system of systems in abstraction. There is another school of thought that believes we should start from the users. Neither of those two is better nor more important than the other. Instead, it’s about the rules or assumptions that can be made at each level. At the level of reconnaissance, there is a more abstract relationship with data which is about describing contours. At the level of the individual, the relationship is with the person and their specific needs and requirements. Not only are both valid, but there are multiple layers of understanding that can be reached at different levels of magnification.

It’s important not to make assumptions about somebody sitting on the street based on data that is mapped from the perspective of an altitude of 10,000 feet. When you’re sitting next to that person, you will have a very different understanding of what data is useful to you.

Designing data-driven systems is about creating truly intelligent systems that understand and appropriately respond to scale (as with the Powers of 10) – as well as to time, since data takes on different kinds of meaning over time. If you create one set of descriptors at a particular time, you will inevitably need to renew those descriptors when conditions change. The Allternet is, in this respect, like a living ecosystem.

As with data – so with ideas. An idea is always a result of particular affordances and parameters that are on offer at that particular point in time. In the case of EU-funded projects, this is usually mapped up front, rather than allowed to evolve. Any intelligences that we can draw from these projects change too. Because EU projects are locked in the first moment, they struggle to create a good business model. The project is cemented in the past before it has begun. Good business is always a living ecosystem. It needs to continually innovate in order to survive, keep ahead of competition, and reinvent itself.

Understanding data at scale (and over time) reflects the fact that the Allternet acts as a living ecosystem. From that adaptive, reactive and context-aware starting point, novel and disruptive IoT business models can be supported.

Crowdmaking and the Sharing Economy

In 1954 Paul Rand, the great American artist and typographer, placed a full page advertisement in the New York Times using Morse code. His thinking was that while a million eyes might see the paper that morning, the only eyes that mattered were those of General Sarnoff, President of the RCA Corporation, whose early career had begun as a wireless operator for Marconi and who had revealed that his proudest moment had been as one of the first operators to pick up the distress call from the Titanic. Rand’s objective was to win the RCA Corporation’s lucrative advertising contract for his agency. Later that morning the agency received a call from General Sarnoff’s office asking for a meeting.

Intelligent, targeted one-off solutions, can create as much economic impact as mass produced, widely disseminated products. The important thing is to assess each case scenario on its own terms and remember that one is sometimes the biggest number. The widespread distribution of the New York Times meant it was the ideal platform for Paul Rand’s innovative piece of communication design. In terms of modern economy, distribution platforms are a priority for enabling businesses targeting equally one or many stakeholders.

In one of the most rapidly changing sectors of the creative industries – the music industry – digitisation has given us the concept of the Long Tail. 10 years ago it became apparent that digital platforms made audio file storage and distribution cheap, and that for a digital platform selling 1M copies of a famous artist’s track was equally as lucrative as 1M artists selling a single download only. If 1M artists convinced their mothers to buy their record too, their joint sales instantly doubled to 2M. No wonder social networking recommendations became the main target for media publishers.

For the EU economy, 1M micro-companies creating enough wealth to make a decent living are equally important as one global brand generating millions in revenue. As well as creating impact by targeting just one stakeholder, individual producers can create global impact, at any scale, providing all their products are accessible via a common platform.

Different scales matter also when devising innovative solutions. It is equally as important to provide solutions for the basic level functionality (“if I press here, x will happen”), as it is for the working level (“if I streamline this service, my workflow will improve”), and high level challenges (“if we adopt a different approach, we will create a new market and benefit a new sector of society”). A Sharing Economy platform enables crowdmaking participants who may have ideas for grand societal changes, but not the tools to execute them, to join up with those good at small scale solutions, able to work from the ground up.

Innovative ideas are not there to attract private funding and create a number of temporary startup employment positions in view of “scaling fast”. Often such methods create merely a stop-gap for unemployment, but no real long-term sustainable business solution. “Fail fast and fail often” may be the motto for the “winner takes all” culture of American Capitalism, but models based on the principles of Sharing Economy allow for many small businesses to make a good living by staying small and sustainable, as well as businesses to grow organically, at the right time and for the right reasons.

Many EU regions pride themselves on small family businesses, which in modern terms create the Long Tail of the EU economy. We should not therefore encourage these to scale too rapidly and fail fast, but instead create enabling sharing technology platforms which facilitate business operations at any scale, and where even bespoke, customised one-offs can benefit from the common market place.

Real, sustainable innovation exists at the grass roots. As Dubber keeps telling me, our job is not to predict the future, but to jointly invent it.

Crowdmaking

In recent years, crowdfunding has become popular as a way of sourcing finance that allows creative people – makers, artists, inventors and innovators – to bring a prototype or early product to market. Crowdfunding platforms enable individuals to collectively become a source of capital for fledgling commercial ventures that might not otherwise have an avenue to develop to a level of market readiness that would allow for manufacture, sales and distribution of that product.

This innovative disruption in business models is just the beginning. There is further disruption to be done – specifically in terms of how these products are developed and, more importantly, become interconnected at a time when all of the things, people, places and activities in our lives communicate with each other. This is not simply the Internet of Things, it is the Allternet – and this is where crowdmaking begins.

A product is not a standalone entity. It exists in a matrix of both digital and physical products within a context of human activity and meaning. Crowdmaking conceives of the product as a component of a far greater network of interconnected products. This means that any product can be part of a family of products, or made into something bigger by combining it with other products. In order to do this, the products must speak the same language and be supported by the platform through which they are financed and distributed.

The platform acts as an interchange. It is based on communication and protocols where things are connected and can be tracked and traced within the localised system – for instance, the home or the workplace. All of the products that plug into the platform use the same protocols. As a buyer, you can build yourself a suite of products for your home, all of which speak the same language. This becomes very powerful – not to mention useful – in smarter homes & smarter cities. If you adhere to a particular platform, that language provides consistency and interoperability.

The case of the car is instructive. If you own an Audi, you are driving a system constructed of Audi components. If you have a BMW, it will be comprised of BMW parts. The parts may be created by different manufacturers in different places, but what is important is that the components fit together to construct an integrated system, not that they are made by a single organisation. This is how the connected home will work. You source components within the system that you have adopted for your home, and these are all seamlessly interoperable because they are from the same family of parts.

The crowdmaking marketplace supports crowdmakers who use the same protocol to build any number of products, processes, tools and creative works and can interconnect as components of a wider system. It is based on an open, ‘sharing economy’ ethos. The platform provider takes (ideally) just 10% of the profit and provides the protocol, while the rest of the wealth is generated by means of the innovation and creativity of the makers. The platform is the context within which individuals and groups may create their own businesses and earn in a self-determined and flexible way.

In this way the platform enables both incumbents and new businesses to participate, whether they are one-off individual projects or mass production enterprises by large employers. All makers and manufacturers can contribute to the crowdmaker platform and have a slice of this nascent market. By boosting both small scale and large scale manufacturing, the crowdmaking platform provides a unique opportunity for the European economy while acting in the interests of the greater good and with enhanced consumer choice.

There are precedents for this kind of marketplace. Bandcamp provides a platform, environment and ecommerce system for any musician to sell their own music through a consistent framework, and takes a percentage of the revenue. Bandcamp only makes money by making money for artists. Uber provides a platform for private individuals to make money by driving passengers, and takes a share of the revenue for making this possible. The platform and interoperability is enabled by the underlying technology – and the platform makes money by creating value and income for its participants and providers.

As we begin to establish the ways in which the Allternet becomes woven into our lives, and providing we can support it with appropriate legal frameworks, there is an historic opportunity to create an entirely new kind of marketplace. It is a powerful moment for a new type of creativity and enterprise — one that uses the sharing economy as an ethical framework, and the affordances of ubiquitous crowdfunding and crowdmaking platforms to empower citizens to build, share, finance and distribute ranges of innovative products, services and content that are mutually interconnected and can, in turn, inspire further innovation.